Privacy Policy
Review how Veda18 collects, uses, and safeguards institutional and student data.
Commitment to Data Privacy
At Veda18, we understand the sensitivity of educational data. We are committed to maintaining the highest standards of data privacy and security for institutions, students, faculty, and administrative staff using our ERP and CRM platforms.
1. Information We Collect
In providing our services, we may collect the following types of information:
- Institutional Data: Information provided by educational institutions, including institution details, administrative records, and curriculum data.
- Student & Staff Data: Personal Identifiable Information (PII) such as names, enrollment numbers, attendance records, academic performance, and contact details uploaded by the institution.
- Usage & Log Data: Technical logs, login timestamps, IP addresses, and user activity within the system to ensure security and audit trails.
- Financial Data: Fee payment records and transaction history (Note: We rely on secure third-party payment gateways and do not store raw credit card information).
2. How We Use Your Information
We use the collected data strictly for providing and improving the Veda18 platform:
- To facilitate core ERP functions: admissions, attendance, grading, and fee management.
- To generate reports and analytics for institutional decision-making.
- To communicate important system updates, security alerts, and support responses.
- To detect and prevent fraudulent access or misuse of the platform.
3. Data Security & Storage
We employ industry-standard security measures to protect your data:
- Encryption: Data is encrypted during transmission (using SSL/TLS) and at rest where applicable.
- Access Control: Strict role-based access controls ensure that only authorized personnel can access sensitive information.
- Regular Backups: Automated daily backups are performed to prevent data loss.
- Secure Hosting: Our services are hosted on secure cloud infrastructure providers compliant with global security standards.
4. Data Ownership & Sharing
You Own Your Data: The institution retains full ownership of all data uploaded to the Veda18 platform. We act as a data processor.
We do not sell, trade, or rent student or institutional data to third parties. Data is only shared with third-party service providers (like SMS gateways or payment processors) strictly as necessary to deliver the requested services.
5. Changes to This Policy
We may update our Privacy Policy to reflect changes in our practices or legal requirements. We will notify institutions of significant updates via email or a notification within the platform dashboard.
6. Contact for Data Concerns
If you have any questions regarding data privacy or wish to exercise data rights, please contact our Data Protection Officer at info@pairbytes.com.